At St Mungo’s, we believe passionately in the personal development of every one of our employees. The quality of our services are due to their commitment and competence.
" We put a high emphasis on our training and learning and development strategy to support our business development and it's great to see the Princess Royal Training Awards will be recognising the benefits which come from doing just that!"
"The awards will identify how the UK’s most successful businesses do just that and encourage employers to develop higher standards in employee training."
"As a company we are committed to growing our people and each of our bakery businesses has a clear strategy which sets out what it needs to achieve to be best in class. This is what the Princess Royal Training Awards is set to recognise and encourage.
"Our bakeries are amongst some of the most efficient in the industry. The work we have done to improve the efficiency of our operations by up-skilling our Operators and providing new career paths has had a significant impact on our productivity. To stay competitive, we also need to ensure that as business requirements change, our people can quickly respond to new demands and expectations.
"Both Ginsters and Tamar Foods take an inclusive and innovative approach to developing people. Through our Samworth Academy, a broad range of learning & development opportunities are available to all employees including access to a company library, a cross company Mentoring and Coaching Programme and a personal development programme.
"Creating a culture where people continually learn and develop helps us deliver this with an agility that gives us competitive advantage. Good people make good products and that lies at the core of our business sustainability."
"This is true across the business but especially notable in retail where the majority of our colleagues work.
"We make a considerable investment in equipping our colleagues with the knowledge our customers expect of a specialist retailer. Over the last 3 years we have improved our internal capability to become more flexible and deliver bespoke, in-house training programmes. These have been specifically developed to deliver our business objectives and now directly support our business strategy, in line with our values and mission to be ‘The Best Pet shop in the world’.
"Our range of specialist training programmes have had a positive impact on Advanced Nutrition Food sales, whilst programmes focused on customer service have seen store sales increase. Our development programmes have helped the business to improve sales and reduce costs, which has directly impacted on our bottom line."
"One of the most fundamental components of providing high quality care and support is to ensure that our dedicated colleague teams are able to access the right training at the right time. Not only is this important in ensuring that colleagues have the right training to deliver the most compassionate and effective care and support, but it is also critical that Caring Homes Group (CHG) is able to evidence to regulators such as the CQC, Care Inspectorate and CSSIW that colleagues have received the appropriate levels of training at each individual home or service.
"CHG have developed ‘Living in my World’ specialist dementia care training to help care colleagues working in our care homes understand how those with dementia see the world. We have also developed a bespoke Learning Management System (LMS), eCademy, which has revolutionised the delivery of training and the ability to provide detailed reporting to demonstrate compliance to regulators. CHG have recently launched a Managers Training Programme and ‘The Future Leaders Programme’ which is unique to Caring Homes Group.
"eCademy, ‘Living in My World’ and our Leadership Training Programmes have made a significant positive impact on the delivery of training to colleagues through the use of bespoke e-learning, face to face, on the job learning and reflective sessions developed in-house, giving everyone more time to focus on our purpose of providing Great Care and Support and increasing our compliance levels.”