Congratulations to the 47 recipients who have achieved the Princess Royal Training Awards standard in 2022!

These organisations have shown a commitment to investing in their people…

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Congratulations to this year’s #PrincessRoyalTrainingAwards recipients! It’s fantastic to see the great work of so many organisations has been royally recognised! Read more about the recipients here: bit.ly/PRTA2022

Outstanding workplace training programmes recognised in HRH The Princess Royal’s training awards

HRH The Princess Royal, President of City & Guilds, awards employers with outstanding training and skills development programmes which have been proven to have significant positive impact on their business or their staff More apprenticeship programmes have been...
Gelder Group

Alternative Futures Group

Accelerating new starter competency
Charities and not-for-profit | 1000+ employees | Prescot

This health and social care charity needed to implement training to support its recruitment plans whilst addressing delays in training new starters. Through maximising virtual learning, the innovative training programme has been completed by 681 new starters in the last two years, attaining earlier competence levels through reduced waiting and completion times. Additional benefits have included cost savings of £27k+ per annum, improved audit compliance and enhanced efficiency.

Gelder Group

Balfour Beatty

Creating a unified commercial mindset
Construction and engineering | 1000+ employees | Newcastle upon Tyne

This leading infrastructure group sought revalidation of a commercial training programme recognised in 2019. It has since introduced virtual delivery, professional champions, a commercial buddy scheme and a quantity surveyor apprenticeship. A further 2151 people have benefitted from the programme and savings of £6.4m have been made through applying course knowledge to live projects.

Gelder Group

Barlows UK Ltd

Investing in apprentices across the business
Construction and engineering | 250-999 employees | Malpas, Manchester and High Wycombe

This large family-run electrical contractors achieved the Award in 2019 for an apprenticeship training programme which has continued to recruit, develop and retain key talent. 95% of employees have participated in an apprenticeship scheme, staff retention is 90% and through the ability to expand the range and size of contracts, there has been a significant return on investment.

Gelder Group

Belfast Met

Upskilling lecturers in changing times
Education and training | 1000+ employees | Belfast

Northern Ireland’s oldest and largest FE/HE College responded to changes in the delivery of education through a programme which aimed to develop excellence in teaching design, delivery and assessment through remote learning. Original goals have been exceeded, with student retention, achievement and success up 6% on last year and engagement targets of 500 per year at 750+ for 20/21 and 700+ for 21/22.

Gelder Group

Caffè Nero

Developing managers for business growth
Hospitality | 1000+ employees | London

This large coffee chain aimed to retain staff and improve employee satisfaction whilst developing talent. Through implementing a leader training programme, Caffè Nero has increased Store Manager retention to over 80%, enhanced recruitment and promotions, and improved leader confidence amongst 100% of attendees. 96% also reported feeling supported in their career goals.

Gelder Group

Cardiff and Vale College

Delivering quality teaching through staff development
Education and training | 1000+ employees | Cardiff

As one of the largest colleges in the UK, Cardiff and Vale College wanted to ensure high quality teaching provision through developing the digital skills and well-being of its staff. Over 200 employees gained professional qualifications, with benefits to staff and learner performance. The value of investing in these skills was confirmed during the Covid-19 pandemic, with a swift and confident transition to online-learning.

Gelder Group

Caring Homes Group

Supplying excellence in dementia care
Pharmaceuticals and healthcare | 1000+ employees | Colchester

This highly respected care and support provider achieved the Award in 2016 for its Living in My World Dementia Programme, which aimed at enhanced delivery of care to residents with dementia. The programme has since been reviewed and developed to become a recognised brand in the business. 5000+ staff members have been through the programme since its establishment, 83% of staff have completed training and a new ‘Dementia Ambassador’ role has been created.

Gelder Group

Cell and Gene Therapy Catapult Ltd

Tackling skills shortages in the sector
Pharmaceuticals and healthcare | 250-999 employees | Hertfordshire

The Cell and Gene Therapy Catapult introduced an industry-wide apprenticeship programme and learning platform to address skills shortages in the cell and gene therapy sector. Targets of 150 apprenticeship starts by 2022 were exceeded, with 232 apprentices, and a 92% retention rate compared to a national average of 52%. Importantly, learners have emerged as the biggest ambassadors of the programme.

Gelder Group

Childminding UK

Ensuring high quality childcare through training and support
Charities and not-for-profit | <50 employees | Kettering

Childminding UK is the only national organisation dedicated to supporting childminders and offers professional backing and training for members. Membership has increased from 317 in 2018 to 1130 in 2022, with over 97% of members planning to renew membership. Numbers of passed modules have also risen steeply from 3038 in 2018 to 16,458 in 2022.

Gelder Group

Christies Care

Providing accessible training in challenging times
Pharmaceuticals and healthcare | 250-999 employees | Saxmundham

Christies Care sought revalidation for a mature induction programme for carers, which has developed to become an accessible, sustainable and practical blended programme. This externally-recognised programme continued and improved during the Covid-19 pandemic, ensuring that training remained at a crucial time, that demand was met and turnover of £1.7 million was achieved.

Gelder Group

Coleg Sir Gar and Coleg Ceredigion

Creating a culture of curiosity
Education and training | 250-999 employees | Llanelli

This Further Education Institution was keen to encourage staff to be creative, innovative and to challenge themselves, subsequently inspiring learners to do the same. The programme has improved staff knowledge, skills and confidence, whilst also enhancing learner engagement and student attendance rates. College-wide attendance was at 86% in March 2022, exceeding the current average for Welsh FE Institutions.

Gelder Group

Coutts Bank

Developing emotional intelligence to enhance client engagement
Banking, insurance and finance | 1000+ employees | London

This private bank, which has been serving clients for over three hundred years, introduced a training programme and App to develop emotional intelligence amongst sales advisors. The programme has been central to staff development and is positively impacting on sales, client satisfaction and business performance. It is now an essential staff requirement, with refresher training also being developed and completed by several cohorts.

Gelder Group

Cox Workshops Ltd/Cox London

Nurturing traditional skills to deliver exceptional quality
Manufacturing | <50 employees | London

COX London creates distinctive, bespoke products to enhance interior beauty and deliver bold aesthetic. In order to ensure the employment of outstanding patination skills, which are essential in sustaining the premium value of products, a training programme was established in this traditional craft. The programme has achieved an 83% retention rate and has been vital in meeting the £4.8m sales target and growth in the patination workforce by 300%.

Gelder Group

DVLA

Embedding a new leadership culture
Public sector | 1000+ employees | Swansea, Cardiff and Birmingham

The DVLA achieved the Award in 2019 and resubmitted its leadership development programme in 2022. In the last three years, the programme has evolved and developed, moving from workshop delivery to individual coaching, blended learning and small group micro sessions. Participant performance has improved by 10.8%, exceeding the outcomes of the previous programme and workshop time has reduced from 52 hours to 14.5 hours on average.

Gelder Group

Electrical Distributors’ Association (EDA)

Inspiring learning through engaging content
Construction and engineering | <50 employees | London

This not-for-profit trade association for the UK electrical wholesale sector addressed the lack of specialist training for member organisations through a programme which offered high quality textbooks and accreditation. The training has been completed by 1400 learners, with businesses accessing the programme increasing from 25 organisations in 142 branches in 2018 to 69 organisations in 297 branches in 2020.

Gelder Group

Faculty.ai

Bringing data science into organisations
Technology | 50-249 employees | London

With a mission to promote the benefits of Artificial Intelligence for everyone, this founder-led company wanted to respond to a declining pool of national talent and support academics transition into careers as data scientists through the Faculty Fellowship. 370 individuals have been successfully placed within well-known companies in a programme that has delivered value for money and benefits to both learners and employers.

Gelder Group

FSCS

Instilling a new vision
Public sector | 50-249 employees | London

Following the launch of a new strategy to transform the culture of the organisation and address increasing complexities in the claims process, the FSCS introduced a programme for all staff to engage with, and deliver, the strategy. The programme has resulted in an increase in employee engagement scores from 65% to 88%, a 24% increase in customer satisfaction and 100% of complaints being resolved in 20 days.

Gelder Group

Gelder Group

Supporting young people to achieve apprenticeships
Construction and engineering | 50-249 employees | Lincoln

This construction company sought revalidation of a mature apprenticeship programme which aims to employ people from the local area, particularly disaffected young people. The programme is achieving a 90% retention rate, and many apprentices go on to long-term employment at the company. The volunteer work of bricklaying apprentices on the programme was also vital in ensuring contracts were completed ahead of schedule during lockdown.

Gelder Group

Greene King

Enhancing social mobility through apprenticeships
Hospitality | 1000+ employees | Bury St Edmunds

This national pub retailer and brewer achieved an Award in 2019 for an apprenticeship programme which has expanded and progressed to enhance employment opportunities for disadvantaged individuals. In addition to high retention rates for the sector at 67%, the range of apprenticeships has increased, a Chef academy has been launched and 64% of employees who started an apprenticeship are still employed at the company.

Gelder Group

GSK

Promoting career progression and nurturing talent
Pharmaceuticals and healthcare | 1000+ employees | Stevenage

GSK sought revalidation of a programme which continues to prioritise the career development of graduates and provides CPD for all GSK chemists. Since 2019, 34 participants have joined the programme and 28 PhD graduates have become module leads or supervisors. The company’s reputation as an employer of choice for top talent has increased and business benefits have been realised through innovative PhD research.

Gelder Group

IBM UK Ltd

Recruiting, developing and retaining talent
Technology | 1000+ employees | London

IBM UK established their Early Professionals (EP) Programme to facilitate skills development for EPs, leading to enhanced business performance. After achieving an Award in 2019, this programme has progressed, resulting in 100% success rates for Apprenticeships, savings of over £60k on recruitment costs, an Ofsted rating of Outstanding in December 2021 and the re-hiring rate for interns increasing from 35% to 93%.

Gelder Group

ISO Quality Services Ltd

Embedding learning and enhancing staff retention
Professional Services | <50 employees | Worcester

This family-owned company has expanded its training provision through an improved induction process and the introduction of mentors, coaching, learning platforms and one-to-ones since achieving an Award in 2018. It commits to a £500 per head spend for training, learning and development and 100% engagement of staff in learning at any one time. The programme has resulted in high staff retention levels at 97% and a 20% growth in company turnover.

Gelder Group

JCB Excavators Ltd

Achieving record growth through building staff engagement skills
Manufacturing | 1000+ employees | Uttoxeter

This global manufacturing company aimed to increase parts sales through developing the personal management and soft skills of staff at all stages of their career. The programme has achieved record growth and mental toughness has also improved significantly, many learners have been promoted and the programme is being expanded into the supply chain.

Gelder Group

Labcorp

Developing the Laboratory Technicians of the Future – an inclusive approach to reducing turnover
Pharmaceuticals and healthcare | 1000+ employees | Leeds

Labcorp established an apprenticeship programme to address the high turnover in Laboratory Technician roles and the under-representation of minority ethnic groups and people with learning difficulties. Outcomes have included reduced turnover, significant financial savings, targets of BAME and LD apprentices being exceeded, and 95% of those completing the apprenticeship going on to higher level studies.

Gelder Group

Labcorp

Ignite Your Impact – developing female leadership
Pharmaceuticals and healthcare | 1000+ UK employees | Maidenhead

Labcorp responded to the low representation of women in leadership roles through the development of a virtual classroom programme for women. Completed by 22 UK women to date, the programme has led to increased confidence, shared learning and achievement of leadership roles, as well as more promotions, lower attrition rates and a decreased gender pay gap among participants.

Gelder Group

Light Foundations

Supporting employees’ personal development journeys
Charities and not-for-profit | <50 employees | London

Light Foundations aims to enhance individual personal and professional development through training, support and mentorship. After identifying an opportunity to assist local people in finding employment, the organisation established a programme to develop the skills and work experience of ten new employees and enhance future employability. 70% of staff have now secured full time sustainable employment, with 30% still on the programme.

Gelder Group

Lloyds Banking Group Plc

Bringing innovation to workplace practices
Banking, insurance and finance | 1000+ employees | London

This large financial services organisation wanted to facilitate culture change through a programme designed to be accessible, inclusive and challenge accepted thinking. Amongst those who have completed BE training, in addition to greater engagement, there has been an uplift of 19% in their People Focus, 10% in their strategic approach and 23% in their ability to multi-task.

Gelder Group

MOLA

Sourcing new talent in the industry
Professional Services | 250-999 employees | London

With the aim of tackling the skills shortage in the industry and the lack of diversity in the sector, this large archaeology and built heritage organisation tapped into a new source of potential talent. The programme is helping MOLA to grow at a faster rate than competitors and has resulted in 95% pass rates and 75% of those who pass staying with MOLA.

Gelder Group

NRS Healthcare

Creating fully inclusive learning
Pharmaceuticals and healthcare | 1000+ employees | Coalville

To support its vision for accessible equitable learning opportunities for their staff, NRS Healthcare established the online Learning Academy. NRS Academy is a route to high quality, accessible, role-relevant learning, and talent programmes for all. The move to online delivery has led to time and cost savings, an increase in staff engagement from 32% in 2018 to 91% and a rise in compliance rates to 91%.

Gelder Group

OnSide

Securing the next generation of leaders
Charities and not-for-profit | <50 employees | Bolton

This youth-focused charity established a programme focused on a ‘grow your own’ approach to tackling the depleting pool of talent in senior leadership. Investment in OnSide employees’ career development has resulted in the organisation exceeding all targets, with promotion and placement figures at 82%, and retention rates at an impressive 89%.

Gelder Group

OVO Energy

Changing behaviour through sharing knowledge
Energy, chemicals and utilities | 1000+ employees | Bristol

Founded in 2009, OVO Energy redesigned the energy experience to be fair, effortless, green and simple. It aims to promote net-zero carbon living by equipping employees with knowledge and skills which can be transferred to customers. The programme has resulted in increased knowledge of climate change (91%), energy transition (95%) and reducing carbon footprints (94%), and 76% of staff remain committed to their action pledges.

Gelder Group

Pure Retirement

Prioritising staff well-being
Banking, insurance and finance | 50-249 employees | Leeds

This customer-focused mortgage lender recognises that excellent customer service comes from well-treated staff. Through the delivery of resilience and wellness workshops offered to all 160 staff, it aimed to tackle mental health and wellbeing challenges emerging from the Covid-19 pandemic. The programme has resulted in enhanced employee engagement and reduced sickness absence.

Gelder Group

Radfield Home Care Franchising Ltd

Investing in franchisees
Pharmaceuticals and healthcare | <50 employees | Shrewsbury

This franchise-led domiciliary care company established the Runway training programme to upskill franchisees and embed Radfield’s purpose and values. 100% of franchisees have achieved CQC registration, compliance ratings have risen from 79.4% to 83.5% and network turnover has increased by 125%. Staff turnover is well below the sector average and 100% of the workforce wanted to continue working with Radfield after the Covid-19 pandemic.

Gelder Group

Rhondda Cynon Taf CBC

Advancing employee skills and careers
Public sector | 1000+ employees | Tonypandy

As the third-largest local authority in Wales, the RCT Council identified an opportunity to invest in employment and training through the development of an Apprenticeship Programme. Over ten years, the programme has proved successful in providing careers and sustainable employment for local people, recruiting 280 apprentices, with 218 completions to date and job outcomes at 95%.

Gelder Group

Royal Navy

Delivering highly skilled personnel through apprenticeship training
Aviation and defence | 1000+ employees | HMS Collingwood, Fareham

After achieving an Award in 2019, the Royal Navy has grown its apprenticeship programme, with benefits being witnessed in recruitment, retention and progression. The number of apprentices has increased from 2904 starts in 2019 to 3848 in 2021, with an achievement rate of 80% well above the national average of 58%, and a 300% increase in attendance at virtual outreach events.

Gelder Group

Santander UK

Educating employees to enhance customer security
Banking, insurance and finance | 1000+ employees | Milton Keynes

This large retail and commercial bank established a staff training programme to tackle the increasing number of customers becoming victims of scams during the Covid-19 pandemic. The programme has led to a decrease in the number of scams in 2021/22, a £500k saving in the first month and an impressive reduction in losses to customers from £12.5m in 2021 to just £20k in 2022.

Gelder Group

Sheppey Matters

Providing inclusive training for the local community
Charities and not-for-profit | <50 employees | Sheerness

This health and well-being charity relies on volunteers to ensure delivery of projects and quality radio broadcasting to its 10,000 listeners. Training is provided to 30 adult and 300 youth volunteers per year, ensuring sustainable talent for the station’s future and the provision of opportunities for disadvantaged learners and individuals with physical and mental health issues.

Gelder Group

Telent

Investing in managers for business progression
Telecoms | 1000+ employees | Warwick

This leading technology company collaborated with external training provider ‘Raise the Bar’ to introduce a leadership training programme which would drive change and promote business growth. 43.6% of delegates were promoted during or after the programme and enhanced leadership capability has resulted in a series of large national infrastructure contracts being awarded. Delegate attrition rates are also 18% compared to 30% in the wider organisation.

Gelder Group

The Donkey Sanctuary

Enhancing staff wellbeing
Charities and not-for-profit | 250-999 employees | Sidmouth

This international animal welfare organisation established a coaching qualification to enhance wellbeing, which was initially embarked upon by 20 staff, leading to increased support and job satisfaction. Staff wellbeing rose from 48% to 76% during lockdown, and staff retention, applications for internal progression and staff one-to-ones have all increased.

Gelder Group

The Rossendale Trust

Accommodating client needs through staff development
Charities and not-for-profit | 50-249 | Macclesfield

This Supported Living provider responded to the needs of a single client with learning disabilities through a staff training programme which has resulted in wider benefits for clients, staff and the organisation. In addition to meeting their clients’ support needs, outcomes have included cost savings, enhanced provider reputation and higher staff retention levels than the sector average.

Gelder Group

Training 2000

Driving a shift in leadership culture
Education and training | 50-249 employees | Blackburn, Lancashire

This independent training provider wanted to build its management and leadership capability to enhance business delivery and boost retention levels. Business performance and achievement rates have improved, the strong development pathway is attracting aspiring leaders whilst retaining internal leaders, and cost savings are being made through learner projects, with one case resulting in a saving of £150,000.

Gelder Group

Travis Perkins Plc

Modernising and diversifying the workforce
Construction and engineering | 1000+ employees | Northampton

This distributor of construction materials aimed to diversify a male-dominated and ageing workforce through a training programme which represents a trailblazer in effective apprenticeship programmes in the construction sector. 2910 people have commenced training, with 35.2% of applicants being female, BAME representation increasing from 1.2 to 6.2% and the average age of recruits now at 25.

Gelder Group

UK Electronics Skills Foundation

Introducing students to electronic design
Charities and not-for-profit | <50 employees | Wiltshire

This educational charity aimed to tackle a supply shortage in electronic design graduates via a scholarship programme which engages with industry and universities to provide work placements. In addition to encouraging women and students with a range of social, economic and BAME barriers into STEM careers, 676 scholarships have been awarded to date and 93% of graduates work in the electronics and technology sectors.

Gelder Group

Unipart Group

Creating consistent leadership and a shared philosophy
Travel, transport and logistics | 1000+ | Oxford

Unipart Group’s Manager Accreditation Programme gained an Award in 2018 and has continued to grow and develop in line with the company philosophy, the ‘Unipart Way’. With the company doubling in size in the last 3 years, the programme has been important for teaching the Unipart culture to 270 new Team Leaders and Managers. Internal recruitment cost savings of £305,760 have also been made through 66 internal promotions at Team Leader and Manager level.

Gelder Group

Wiley Edge

Bridging the gap between education and the workplace
Education and training | <50 employees | London

This organisation addresses the technology skills gap through providing training, mentoring and monitoring for graduates through placements with employers. 73% of UK Alumni in 2021 stayed with the employer after training, with low dropout rates and terminations by employers. Diversity goals are being achieved, with 46% of 252 graduates in 2020 from BAME groups and 35% being female. With 8 new client contracts, significant business growth is also being realised.

Gelder Group

Willis Towers Watson

Exceeding expectations through internships
Professional Services | 250-999 employees | Multiple locations

WTW developed a new experiential, paid intern programme to attract graduates and reinforce its position as an employer of choice. The success of the initiative has led to the target for the acceptance of permanent job offers being exceeded by 11%, an average retention of 87% surpassing expectations and £250k per annum savings in recruitment costs.

Caffè Nero wins Princess Royal award for outstanding workplace training – @_CaffeNero_ @cityandguilds #PrincessRoyalTrainingAwards https://www.fenews.co.uk/skills/caffe-nero-wins-princess-royal-award-for-outstanding-workplace-training/#.YxMDvHbvdgo.twitter

Great #apprenticeship opportunities at eXmoor Pharma Concepts Ltd and to be part of the award winning #ATAC programme 🧬👩‍🔬🧑🏾‍🔬💉
Please share with your networks
#PrincessRoyalTrainingAwards https://lnkd.in/gHFhVGVS

Well done @ChildmindingU to be 1 of the 47 recipients to achieve the #PrincessRoyalTrainingAwards standard in 2022 for their commitment to training & development - https://bit.ly/PRTA2022
Come & visit their fantastic team at #childedexpo Midlands💜 Book: https://bit.ly/3zWmlak

Congratulations to this year's #PrincessRoyalTrainingAwards recipients! And especially to team @IBM!
It's fantastic to see the great work of so many organisations being royally recognised! Read more here: http://bit.ly/PRTA2022

Wow, what a week! Announcing the recipients of the #PrincessRoyalTrainingAwards is always a proud moment for us. The best part of it all is reading all of the reactions from the organisations who have dedicated their time to invest in their people.

Here are just a few...

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