Diversity, Equity, Inclusion (DEI) commendation

We offer an additional commendation for employers who receive an Award and have demonstrated a significant commitment to diversity, equity and inclusion.

This commendation is assessed through the submitted application and supporting evidence and is announced at the ceremony each year.

DEI Commendations 2017-2021

What do we mean by diversity, equity, inclusion (DEI)?


Recognising, respecting and valuing the differences between people, both in the workplace, and in wider society.


Recognising that all individuals have different circumstances and giving people what they need, to achieve an equal outcome.


Including and supporting disadvantaged people who might otherwise be excluded or marginalised, so they feel respected, valued, supported, and can thrive.

Why are diversity, equity and inclusion important to the Princess Royal Training Awards?

At the City & Guilds Foundation, we believe that everyone should have an opportunity to grow within their workplace and contribute to business success.

A more diverse and inclusive workforce can also boost business. Research from McKinsey & Company showed that ethnically diverse companies are likely to financially outperform non-diverse companies by 35%. Gender diverse companies also outperform less diverse companies by 15%.

WenLin Chinese School receiving the plaque from HRH The Princess Royal

How can I achieve a special commendation for diversity, equity and inclusion?

Any organisation who achieves the Princess Royal Training Awards standard can be considered for a special commendation as long as you have the evidence to show how your training is as accessible to all your people as possible and how you are making your people feel valued and included.

Assessors will be looking for exemplars of best practice in this field as demonstrated in Hallmark 2, Part 1 where applicants need to demonstrate that appropriate consideration has been given to diversity, equity and inclusion in the planning and delivery of their training programme, as well as how the programme is evaluated to verify it has reached all target groups. The chief assessor will make the final decision as to who can receive a special commendation.

2021 Diversity, Equity, Inclusion commendations



Actively supporting females into the tech industry

Technology | 1000+ employees | Manchester

The BJSS Academy was created to promote IT and STEM career options for everyone regardless of their background. Passion, drive and talent for technology are prioritised over formal qualifications for entry. Since 2017, over 250 recruits have started at the Academy with a retention rate of 91.9% and its last intake comprised of 34% females, in an industry where women typically represent less than 20% of the workforce.

Diverse FM Community Media

Diverse FM Community Media

Providing opportunities for all

Education and training | <50 employees | Luton

Diverse FM Community Media actively targets people in areas of social deprivation to train in radio broadcasting, simultaneously addressing social isolation, building positive relationships and helping learners to overcome challenges. It welcomes people who are disadvantaged, at risk of offending or not in education, employment or training. Over 75 people now work as volunteers, enabling 24/7 broadcasting and the long-term sustainability of the station.

IBM UK Ltd logo


Skilling interns to create the future workforce

Technology | 1000+ employees | Warwick

IBM’s intern programme demonstrates a clear commitment to inclusion through its drive to attract diverse talent, with a target of a 50/50 gender mix and a significant proportion from non-business or IT degree disciplines. There are also specific intern programme promotions into ethnic minority communities and a support site for LGBTQ+ Early Professionals within the business. 99% of interns surveyed consider IBM to be inclusive.

Mojatu Foundation

Mojatu Foundation

Initiating change through educating about FGM

Education and training | <50 employees | Nottingham

Mojatu Foundation’s transformational work within the community has led to raised awareness about Female Genital Mutilation (FGM), and a programme which has trained 44 Ambassadors to help engage and educate communities about the consequences and dangers of FGM. The programme’s success has led to replica programmes in other regions.

Sparta Global

Sparta Global

Encouraging the tech sector to be more diverse

Education and training | 250-999 employees | London

Sparta Global identified an organisational need for language training, establishing a programme which has impacted behaviours, policy and practice and led to increased recruitment of females and those from disadvantaged backgrounds. It is also proactively sharing its training with its client group as part of a wider strategy to encourage the technology sector to be more diverse and reflective of society.

Video: How IBM recruits a diverse workforce

2020 Diversity, Equity, Inclusion commendations

Dovecote Park

Dovecote Park

Increasing production efficiency through apprenticeships

Food and beverages | 250-999 employees | Pontefract

Dovecote Park introduced a new apprenticeship programme which exceeded its targets to raise the number of female butchers and increase the levels of English for all staff. Training non-native speakers in English has enhanced employee cohesion and improved staff morale through more effective communication. Staff retention levels have subsequently increased.

Gateway Community Media

Gateway Community Media

Upskilling the unemployed and hard-to-reach

Media and publishing | <50 employees | Basildon

This community radio station and not-for-profit organisation created an in-house media course to provide long-term unemployed and hard-to-reach individuals with transferable skills. The hugely inclusive programme has helped over 500 people to gain the accreditation, enabling young people and adults to progress to education or employment who might otherwise have failed and had nowhere else to go.

Springhill Hospice

Springhill Hospice

Increasing the confidence to deliver palliative care support

Charities and not-for-profit | 50-249 employees | North West

This North West-based hospice created a unique programme to upskill its own staff along with the wider community in palliative care support, actively encouraging applications from under-represented groups and supporting all learners to thrive. Over 800 individuals have completed the free-of-charge training resulting in much greater levels of skills, knowledge and confidence when working with patients offering end-of-life support.

2019 Diversity, Equity, Inclusion commendations

Cyfle Building Skills Ltd

Cyfle Building Skills Ltd

Demonstrating dedication to apprentice well-being

Construction | 50-249 employees | Ammanford

Cyfle Building Skills provides a unique collaborative apprenticeship training model within construction, whilst remaining committed to the well-being of its apprentices. With suicide amongst the under-40s being the largest killer in construction, Cyfle is proactive in its mental health support, providing ongoing monitoring and support mechanisms and a dedicated counsellor to help apprentices with health concerns.

Go North East

Go North East

Enhancing opportunities for the unemployed

Travel, Transport & Logistics | 1000+ employees | Gateshead

Go North East developed a training programme to improve the efficiency, effectiveness and inclusiveness of its recruitment process. Focused on targeting the unemployed, the programme sought to provide essential skills to enhance opportunities to become bus drivers. Equality and diversity are the essence of the programme and are fully integrated throughout.

2018 Diversity, Equity, Inclusion commendations

Labcorp logo

East Coast FM

Promoting inclusion through tailored training

Telecoms | 50-249 employees | East Lothian

East Coast FM began working with New Beginnings, a community-based organisation for disabled adults, to create a 2-hour weekly live radio show produced and presented by people with Additional Support Needs (ASN) and their carers. Through tailored training for each participant, the resulting ‘Happy Talk’ show has been broadcast every Friday since July 2017 with a regular and increasing number of listeners and contributors.

GSK logo


Fostering female leadership opportunities

Pharmaceuticals and healthcare | 1000+ employees | Brentford

After recognising the low level and slower rate of leadership roles being achieved by female colleagues, GSK introduced a programme to accelerate high-performing female staff members into leadership and senior leadership roles. Since 2013, 49% of programme participants have been promoted compared to 29% of men and 31% of all women, and 88% of participants have remained at the company.

Somer Valley FM

Somer Valley FM

Boosting the prospects of marginalised groups

Telecoms | 50-249 employees | Radstock

Dedicated to supporting young people to avoid them becoming NEET, Somer Valley FM welcomes excluded or marginalised individuals, and people from all age groups, genders, backgrounds and abilities to become involved at the station. Individual training programmes ensure that each person develops the skills they need at a pace that suits them, with outcomes demonstrating a powerful impact on both individuals and the community.

2017 Diversity, Equity, Inclusion commendations

East Coast FM

East Coast FM

Encouraging a culture of inclusion

Telecoms | 0-49 employees | East Lothian

East Coast FM’s ‘School Bell’ training programme provides a true cascade model where participants become the trainers once technically competent. The wholly inclusive nature of the organisation is extremely powerful, coupled with a willingness to support any volunteer whatever their circumstances. This hard work is now paying dividends with the organisation seeing many of its volunteers taking up careers in the BBC and other media organisations.

North West Ambulance Service

North West Ambulance Service

Empowering women into leadership

Pharmaceuticals and healthcare | 1000+ employees | Bolton

Through the development of a programme designed to facilitate women’s access to leadership positions, North West Ambulance Service has achieved a transformation in the nature and style of leadership across the Trust. The launch of a Talent Academy has driven staff development, women’s empowerment and succession planning and multiple measures have been adopted to support and encourage staff from different demographics, including BME and LGBT staff.

How to apply

Learn more about the application process and the steps to take to put together a great submission.

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