45646
New support workshops just announced!   Find out more

For any future-facing organisation, the importance of ample learning and development (L&D) cannot be overstated. A few months ago, our L&D team entered the Princess Royal Training Awards (PRTAs) — and we are delighted to announce that we were successful in the following entries:

Development of Product E-learning (Induction Pathway)

  • Ensures that training is consistent for everyone entering the business through online learning
  • Covers all our products and solutions, involving time with a trainer going through an extensive Q&A on all Exponential-e products
  • Allows training anytime, anywhere, across the board

Network Operations Centre Level 1 Career Pathway

  • Provides all the learning material required for an entry-level technical role alongside all necessary customer service ethics we require
  • Includes many online resources as well as mentoring, resulting in a pathway that’s designed for managers to see where each individual is up to in order to encourage upskilling
  • Reduced attrition rates, resulting in better service for Exponential-e customers, as our staff taking their calls have been invested in Exponential-e for a long time and fully skilled in what they’re doing

Read the full article on the Exponential-e website: https://www.exponential-e.com/blog/a-royal-flush-future-proofing-our-team-with-princess-anne

Other news stories

Princess Royal Training Awards now open for entries

The Princess Royal Training Awards – designed to honour outstanding and innovative training and skills development programmes from UK employers – are now open for applications, until 29th March 2019. Created by the City & Guilds Group, which is celebrating its...

Leading with purpose – lessons from UK businesses

It’s easy for a company to plaster its purpose on the wall. It’s much harder to embed that purpose in staff. So how do companies do it? Leaders from some of the UK’s most purpose-driven companies gathered in October to share their experiences. The panel was part of...

City & Guilds Group hosts Alumni pop-up conference on leading with purpose

The City & Guilds Group recently invited Princess Royal Training Awards recipients past and present to attend a pop-up conference in East London. Attendees gathered ahead of the awards ceremony to share best practice in being purpose-driven organisations. It...

In the press: Unipart recognised for 3rd time by HRH Princess Anne for outstanding workplace training

Unipart was among 44 UK organisations including IBM, The Co-Op and Lloyds Banking Group, commended with a Princess Royal Training Award for their workplace learning at a ceremony held at St James’s Palace in London last week. Presented by HRH Princess Anne and...

New 2018 brochure

Our new brochure for 2018 explains more about the awards and highlights some of our outstanding recipients. It includes a note from The City and Guilds of London Institute president HRH The Princess Royal and case studies from 2017 recipients George at...

In the press: Royal recognition for UK businesses upskilling their employees

We are happy to announce the names of 48 businesses commended by the 2018 Princess Royal Training Awards. The prestigious Awards honour UK companies including River Island, John Lewis, RBS, the Royal Air Force and GSK for their outstanding training and development...

In the press: Home care company awarded for its end of life care

A HOME care company is celebrating after winning an award for the essential end of life training it provides to caregivers. Home Instead Senior Care, whose national office is based in Stretton, picked up the award at a prestigious ceremony in London as part of the...

In the press: Milton Keynes childcare provider gets Royal approval

Newport Pagnell's Childbase Partnership is celebrating a Princess Royal Training Award for its bespoke programme Teach to Reach. The awards, presented by Princess Anne at St James’s Palace, celebrate exceptional training and development programmes across the country....

In the press: Legal & General recognised for skills training

Legal & General has won a Princess Royal Training Award (PRTA), recognising its StepForward Talent Development Programme. The programme, which is open to around 1,000 employees within the Legal & General’s Insurance (LGI) division, is designed for those who...

In the press: Why applying for business awards is worth the effort

If only there were 25 hours in a day. Faced with competing priorities and with resources often stretched, applying for an award is rarely at the top of any business owner’s agenda – too often we simply don’t have enough time. Yet while there are obvious benefits to...

Pin It on Pinterest

Share This