45646
New support workshop announced: London 09/12  Find out more

​Veolia has been recognised for outstanding commitment to workplace training by gaining a Princess Royal Training Award (PRTA) for its recent initiative: Respect at Work. The awards were presented by HRH Princess Anne, at a ceremony held at St James’s Palace in London last night – 30 October.

This training programme was developed by Veolia to help their operative workforce, who are out working with the general public on a daily basis, better manage the regular abuse they receive from members of the public.

The Princess Royal Training Awards (PRTAs) recognises employers whose training and development programmes have had a direct impact on business performance and show compelling, irrefutable evidence of how training has directly influenced business results.

Veolia had identified the verbal and physical abuse of their employees by members of the public as a significant issue and designed the wide ranging training programme. The programme was implemented by the dedicated People Development team and a training bus that was deployed across the UK in order to maximise reach across operational sites. These were supported by a project team with representatives from HR, QHS and Communications. After around 3,500 employees completed Respect at Work training, the company received an unprecedented positive feedback rate of 99% from those who answered the survey, with 97% saying they had learned a new skill.

Read the full article on the Water Online website: https://www.wateronline.com/doc/veolia-gains-royal-recognition-for-respect-at-work-training-0001

Other news stories

In the press: Home care company awarded for its end of life care

A HOME care company is celebrating after winning an award for the essential end of life training it provides to caregivers. Home Instead Senior Care, whose national office is based in Stretton, picked up the award at a prestigious ceremony in London as part of the...

It’s time to give learning and development the royal recognition it deserves

It’s common knowledge that business conditions in the UK today are far from optimal. Employers are faced with economic uncertainty, widening skills gaps and lagging productivity. And what’s more problematic is that these aren’t simple issues to fix – there’s no...

Next Alumni meet-up: Manchester Wednesday 1 May 2019

Everybody agrees that employee experience is crucial to business success ― and yet not many organisations are actively addressing this need. How can employee training and development hep you improve employee experience and enhance the performance of your organisation?...

New for 2018: hands-on workshops announced to help with your application

Due to popular demand we are running a number of workshops to offer practical help and support to anyone thinking of applying for a Princess Royal Training Award in 2018. You will have the opportunity to get ideas and support on how best to apply and we...

In the press: The Donkey Sanctuary receives royal recognition for employee training

The Donkey Sanctuary has been commended by Her Royal Highness The Princess Royal for its inspirational commitment to the learning and development of its staff. This is the second time the charity has received royal recognition for its work. It was among 48...

In the press: MAB hits 150 awards milestone

Mortgage Advice Bureau has announcd that it has now achieved 150 awards for its quality of advice and service. MAB's's first award was won in 2010, and since then the firm has achieved awards including best overall broker, best broker for protection, technology and...

Upskilling: the key to fighting UK business uncertainty, skills gaps and productivity lags

It’s safe to say that UK businesses are facing a period of unprecedented change and challenges and it doesn’t look like it’s going to let up any time soon. Despite rising slightly in 2018, our productivity still lags behind our European neighbours and two years of...

Gen2 welcomes HRH The Princess Royal

Gen2 were delighted to welcome HRH The Princess Royal to their Head Office in Workington, Cumbria to officially open the building. Gen2 is the largest training provider to the UK civil nuclear industry working with over 250 employers. In 2017 it became part of the...

In the press: Milton Keynes childcare provider gets Royal approval

Newport Pagnell's Childbase Partnership is celebrating a Princess Royal Training Award for its bespoke programme Teach to Reach. The awards, presented by Princess Anne at St James’s Palace, celebrate exceptional training and development programmes across the country....

In the press: Royal seal of approval for Go North East and Gateshead College’s training initiative

Go North East, the region’s largest bus company, and Gateshead College, the best performing college in England for post 16 education and training, have received a royal seal of approval for their unique Bus Driver Routeway training programme in this year’s Princess...

Pin It on Pinterest

Share This